Q: How is quality controlled and inspected before shipment?
Every shipment undergoes a strict four-stage Quality Control protocol supervised by our in-house QC inspectors:
1. Material Inspection: Testing raw leather thickness, fabric GSM weight, bladder air-retention, and willow grain density before cutting.
2. In-Line Audit: Checking stitch density (stitch-per-inch ratio), seam integrity, and print alignment mid-run.
3. AQL 2.5 Final Inspection: Random sampling for weight, circumference, sphericity, water absorption, rebound height, and seam stress limits.
4. Pre-Shipment Loading Check: Carton integrity, barcode accuracy, moisture protection, and container sealing verification. Dated inspection reports with photos and video clips are provided before final dispatch.
Q: Which Incoterms, payment methods, and customs support do you provide?
We support standard commercial Incoterms: FOB Karachi, CFR, CIF, and fully Delivered Duty Paid (DDP) door-to-door. Under DDP terms, our logistics desk manages freight forwarding, origin export documentation, destination customs clearance, duty calculation, and local courier delivery.
Standard payment terms are a 30% advance deposit to initiate production, with the remaining 70% balance payable against shipping document copies (Bill of Lading / Air Waybill) or via irrevocable Letter of Credit (L/C at sight) for high-volume contract orders. European clients can also transact with our Italian partner firm, Penta Flora SRL, for streamlined VAT and SEPA processing.